Key Factors for Determing Student Satisfaction in Online Courses
http://teachable.org/papers/2004_satisfaction_factors.pdf

Student Satisfaction in the Virtual Classroom
http://ijahsp.nova.edu/articles/vol3num2/Johnston%20-%20Printer%20Version.pdf

Student Readiness as a Predictor of Satisfaction in the Online Environment
http://booboo.webct.com/2004/papers/Slick.pdf

The Effect of Self-Selection on Student Satisfaction and Performance in the Online Classroom
http://www.irrodl.org/content/v3.2/simon.html

Preparing Students for Elearning
http://www.elearnspace.org/Articles/Preparingstudents.htm