- Led collaborative statewide initiative to develop quality standards for designing online courses. Used standards to evaluate over 200 online courses, providing specific feedback to instructors and course designers on strategies for improving course design to improve learning.
- Co-authored The Technology Toolbelt for Teaching, a book that helps faculty solve instructional problems using technology tools. The book introduces a decision-making matrix to ensure the tools teachers choose align with their instructional goals.
- Identified, hired, trained, and supervised face-to-face and online faculty and faculty mentors. Developed and implemented instructor mentor and evaluation processes. Developed, implemented, and supervised an instructors’ peer coaching program.
- Developed, updated, and taught online, graduate-level courses to community college and university faculty in areas of Online Pedagogy, Instructional Design, Web Design, Synchronous Communication, Technology Tools, Issues and Strategies for Faculty Support and Development, & Quality.
- Served as network administrator and taught using multiple course management systems and synchronous communication tools including Blackboard, Desire2Learn, Moodle, Adobe Connect Pro, Blackboard Collaborate, WebEx, Live Meeting, Skype, and Bomgar.